Shipping and Delivery
  • We deliver to all 7 emirates within a period of 3-5 days for available stock.
  • Once you receive the delivered item please make sure to check all content of the delivered item for any missing or defective part. Should that be the case please make sure to return the item on the spot or within a maximum period of 7 days. will not be accountable for any returns after 7 days.
  • Items will only be returned in their original packaging and brand new condition.
  • Delivery during the holiday period: Order made 2 days before any public holiday will be delivered 1 to 2 days after the end of the holiday.
  • Any Order over AED1,000 will be shipped for free. Otherwise, shipping charges of 100 DHS apply.
  • If you wish to cancel your order before delivery, please call any of our customer service representatives as soon as possible. In case the order has already been processed you will need to return the item on spot with the driver and our agents will advise on the next actions regarding refunds.
  • For all follow-ups for shipping and delivery please contact or 04-284-3322 
Installation, Commissioning & Service requests
  • For any installation please click on tab next to selected product.
  • Small appliance Installation charge or service request: 300 DHS
  • Large appliance installation charge or service request: 450 DHS
  • Free Plug in play: 0 installation cost
  • We do not undertake any MEP (Mechanical, Electric, and Plumbing) work.
  • Site should be ready by corresponding fit out contractor for any machine installation and route for precise delivery location.
  • Any unit requiring technical assistance should be done from our side for warranty to be applicable.

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